Handling Student Complaints in Small and Specialist Institutions
Wednesday 12 November 2014
This event will draw on expertise from the Office of the Independent Adjudicator and will look at the good practice framework for academic appeals and student complaints. Colleagues will have an opportunity to consider their institution's approach and how particular challenges can be addressed.
For more information on upcoming MASHIEN events contact: Rebecca Bull, MASHEIN Projects Officer, 01522 583719
A selection of materials arising out of past MASHEIN events is available and can be accessed by all HEIs.
For further details of forthcoming MASHEIN events please contact:
MASHEIN Project Manager
MASHEIN was established in 2000 and has been funded by the Leadership Foundation since 2005. MASHEIN is a network of 39 small institutions in the UK providing development and training events on a national level, specifically focused on the needs of small higher education institutions. Such institutions make a distinctive contribution to the diversity of the sector. We define 'small' as institutions with fewer than 3000 f.t.e. higher education students, and fewer than 4000 f.t.e. students overall.
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