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measuring institutional international performance
Measuring Institutional International Performance
The role of the governing body in measuring institutional performance can be found in the section on Strategy and Measuring Performance, but in the area of internationalisation governing bodies will need to be clear about which of numerous possible measures (or KPIs) are most appropriate for measuring progress. These could include:
- Reputational measures: for example, the extent to which the institution is known within relevant international communities. This is likely to be qualitative (and therefore difficult to assess) although for some institutions a position in an international league table may act as one indictor.
- Quantitative indicators of strategy implementation: for example, meeting student number targets; growth in international research collaborations; numbers of UK students spending time overseas; etc.
- The use of existing quality indicators: for example, reports from the Quality Assurance Agency; the National Student Survey; and other similar sources.
One important issue is the need for governing bodies to receive information on international provision in an integrated way, rather - as is usually the case - in a series of different documents. This could take the form of an annual international report, which would also provide a governing body with the opportunity of receiving a presentation from the head of the international office.
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