A Hefce approach to continuous improvement: An interview with Steve Egan, deputy chief executive of Hefce in discussion with Philip Sullivan, projects director at De Montfort University, Leicester. This interview was published in ENGAGE 16 and short video clips of Steve Egan's answers are available to view.
During LF-Connect's pilot stage, we are also offering clips and materials from the very successful Learning from America project; associated events were over-subscribed but LF-Connect gives you a chance to see a small collection of the material covered.
What you need to play the clips
LF-Connect 3: Motivation and Performance
In the clips below, Dean Hubbard talks about his concepts of the 'house of quality', the cornerstones of a continuously improving organisation, and about breaking through the performance 'wall'.
Clip 1 - Dean Hubbard: "You're trying to keep that roof up ... what does it take?"
Quicktime Movie File (.mov format) (9.7 MB) or
Windows Media Player File (.wmv format) (16.2 MB)
Clip 2 - Dean Hubbard: "On the other side of the wall, the concept is that people aren't the problem, processes are the problem"
Quicktime Movie File (.mov format) (5.6MB) or
Windows Media Player File (.wmv format) (9.5MB)
Archive
LF-Connect 1: Leadership
LF-Connect 2: How do we know we're doing a good job?