Higher education is now acutely aware of the need to develop a strategic approach to the student experience that supports the institution’s corporate strategy.
Institutions must define measures of success for the student experience, set out an agenda for action and establish a mechanism for monitoring progress.
But how do you assess the success of your method?
We can provide an outside view, as we are immersed in the needs of higher education. As a critical friend we can help support, advise, inspire, review, facilitate or just be an independent sounding board.
We have drawn together a team of consultants, several of whom work in student experience roles in leading institutions, to advise and support you in thinking about how your leadership of the student experience can be enhanced.
The issues that our consultants can provide support on would be completely tailored to your requirements, but typical issues might be:
At the heart of a successful approach is listening to students, analysing what they are saying, and creating strategies that are based on that evidence.
Our consultants will be able to work with you on this in a number of ways:
Typically this type of consultancy would be for individuals, groups or teams engaged in developing the student experience strategically, operationally or as part of a review.
More information is available in the Leadership of the Leadership of the Student Experience.
Contact Andy Shenstone, Director of Consultancy to find out more.
We are a membership organisation of and for a sector that has some of the brightest minds in the UK.
Our members are key to our strategy and form a community of higher education institutions with a clear commitment to and experience of developing leadership, governance and management capabilities at all levels. Academic and professional services staff from member institutions contribute to our programmes, projects and research and advise on benefits and services.
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