Building the skills which enhance internationalisation.
The importance of internationalisation continues to grow. Getting it right is crucial. The foundations of implementing successful internationalisation strategies is working on relationships, relationships and relationships.
Be it the relationship fostered between the recruitment team and the potential student, the lecturer and faculty administrators and their students, the researchers collaborating across borders, the leaders responsible for creating and maintaining international partnerships or the relocation advisers in HR supporting new staff from overseas – the success of these relationships impact upon the success of internationalisation strategies.
This development programme is designed to enable anyone working in the sector to explore what they understand by cultural intelligence and consider its importance for their role working in an international university environment. The day will explore themes such as understanding and misunderstanding and equip participants with tools to improve their inter-cultural interaction and communication skills in order to work more effectively in the changing environments that increasing internationalisation creates.
Using a mix of theory, questioning and reflection this course will enable participants to explore and better understand the impacts of culture and be able to appreciate how using different approaches in their work enhances a range of outcomes related to internationalisation, including enhancing the student experience in areas such as teaching and learning through to service provision and improving international partnerships and research collaborations.
Cultural Intelligence: Building the skills which enhance Internationalisation, will enable participants to better understand the impacts of both culture and internationalisation on themselves and in areas such as teaching and learning and international research and partnership relationships, and equip them to improve their cultural awareness, communication skills and align their personal development with their institution's internationalisation strategy in order to contribute effectively.
Participants will explore some of the research outcomes on culture and values and examine what it means for them in their role, using examples from their experience. The day will enhance self awareness enabling participants to better recognise and understand their own and others' reactions, responses and communications. Participants will leave with tools and techniques for understanding how they can interact and communicate more effectively between cultures.
Participants will reflect on what changes they could make, relevant to them in their role, that would enhance their contribution to how internationalisation is impacting in their university.
Focus and benefits for the institution
Focus and benefits for the participant
This programme is suitable for a varied audience, including leaders who are seeking to establish better working relationships internationally or motivate and engage colleagues in internationalisation strategies; researchers working collaboratively with teams overseas; lecturers who wish to consider different pedagogical approaches, staff providing customer services to an international clients group and school managers and administrators who have a student facing role and HR professionals who deliver services such as relocation advise.
Number of delegates
Our recommended numbers for the programem are: 10 minimum – 20 maximum.
This is an interactive day with activities which enable us to discover our own assumptions, perspectives and approaches. Using a mix of theory, questioning and reflection along with the activities the day will engage participants and enable them to explore what impact they may be having and where they want to make changes. The day is designed to build confidence to enable participants to make the changes which are most meaningful for them.
Morning sessions: A consideration of culture and how it impacts on attitudes, behaviours and
Afternoon session one: Positive communication: Awareness and skills to promote intra- cultural communication skills.
Afternoon session two: Developing questioning skills, a key skills for international working, linked to exploring internationalisation in relation to participant roles.
This course can be run either as a one-day programme or as a two-day programme with modifications to suit your specific goals.
Examples of modifications include:
Having one specific focus for specific groups within the university
Contact Andy Shenstone, Director of Consultancy to find out more.
Consultancy and International Projects Coordinator
T: +44 (0)20 3468 4838