Dr Tom Kennie
Professor Ilfryn Price
Sheffield Business School
Stimulus Paper, Feb 2012
Our research forms part of the Leadership Foundation membership benefit. Hard copies of this report have been distributed to all member institutions and the PDF is available for members to download by clicking the image below.
This stimulus paper examines what insights the management of professional services firms might offer leaders managers and governors of higher education institutions. They find that strategic differentiation, focus and client alignment have become dramatically more important for professional services, along with attracting and developing talent and introducing flexible workplaces. They suggest these might offer important lessons for HEIs for the future.
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