Are Students at the Heart of our Processes?
University of Leicester
The University of Leicester is transforming the administrative processes surrounding the student journey, making significant progress in improving service delivery using Systems Thinking. We have more to do, particularly in bringing senior managers closer to the student experience. We recognise that this is a challenge across the sector. This project will test whether bringing senior managers closer to the student creates a sense of urgency to make student-focussed change.
Academic Career Frameworks: Key to Change?
Bournemouth University (BU) introduced a new academic career framework in 2014 providing an opportunity for a case study based longitudinal study of the impact of changing a career framework on: (1) the strategic objectives of an HEI; (2) improving the efficiency and performance of an academic workforce; and (3) in supporting academic career development, talent and well-being.
Standards framework for academic leadership
University of Lincoln
This Schools Planning Framework project funded by the Leadership Foundation for Higher Education, seeks to explore the development of a practical application of a performance management tool, aimed at academic units. The report sets out the findings of the project as a case study based at the University of Lincoln.
Development of an academic intern scheme
University of Lincoln
At a time when the focus for all universities is firmly on the student experience and ultimately employability, this project, to develop a proposal for an academic intern scheme seeks to provide an innovative and inclusive way to expose postgraduate students to the wider academic skills, practices and processes whilst opening up an opportunity to see the workings of a Higher Education Institution at first hand.
Evidencing quantifiable benefits for demand-led business process improvement
University of Strathclyde
The aims of this project were to: find a best practice approach to quantify the benefits of business improvement activities, quantify benefits throughout a typical project life-cycle for process redesign, gather, record and communicate information to allow for more accurate reporting of the impact of projects and finally, help inform decision making by ensuring institutions focus their efforts on the ‘right’ problem.
Employee engagement-driven higher education process improvement
University of Hertfordshire
This project seeks to research, develop, and share a model for Higher Education process improvement that focuses on people, acknowledges their different perspectives and uses these to enhance capability.
Developing the next generation - Guidance and good practice in the development of early career researchers and academics
Brunel University London
This project transforms the understanding of how to develop readiness for academic and research leadership by harnessing the reflections and experiences of those who have made the journey. Research leaders from different universities and disciplines were invited through interview to look into their everyday experiences within research communities.
Human performance technology, a tool for higher education in the UK?
This project will pilot and review the Human Performance Technology (HPT) methodology for improving efficiency and effectiveness in a Higher Education setting. The tool incoporates three factors: Performance, Profile and Process.
Evaluation of participative process reviews
Oxford Brookes University
The aims of this project were to examine how the PPR workshop approach (and its tools) could be adapted and developed to benefit the wider Higher Education sector.
Creating value from open data
This project aimed to: raise awareness of opportunities and benefits of open data, explore the practical and strategic challenges of working with open data, develop a simple open data application as a demonstrator and set out a roadmap for future work.